The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Shipping & Returns

 SHIPPING

  • The handling time is usually 7 business days in most of the cases. Some flutes are made when the order is placed.
  • The shipping cost is calculated by the weight of the parcel. You can save money on shipping when you buy multiple items.
  • We usually ship through First Class Registered Mail which delivers packages to America countries in 2 weeks plus holidays from the shipping date in most cases.  To Europe and Asian countries, the time of travel is 3 weeks plus holidays. To Italy, France and Spain, it could take 1 extra week due to customs inspection delays.
  • We ship worldwide directly from Lima, Peru. South America.
  • Shipping to Peru is Free.
  • You will receive a shipping notification when the item is on its way.
  • All the items we sell are completely brand new.
  • We are determined to resolve any problem immediately. Please give us the opportunity to help you and contact us if a problem occurs or you are dissatisfied with the transaction.

 

RETURNS

 

  • 100% Satisfaction Guaranteed.
  • If you are not satisfied with your purchase, you can return or exchange your item within 7 days from the day that you received it. Only purchased price will be refunded.
  • To return an item, just send it to our mailing address with a note including the reason of the return. Item must be returned with original tags and in perfect condition.
  • Please allow 5-7 days from the date we receive your return in order to process your refund/change.