- The handling time is usually 7 business days in most of the cases. Some flutes are made when the order is placed.
- The shipping cost is calculated by the weight of the parcel. You can save money on shipping when you buy multiple items.
- We usually ship through First Class Registered Mail which delivers packages to America countries in 2 weeks plus holidays from the shipping date in most cases. To Europe and Asian countries, the time of travel is 3 weeks plus holidays. To Italy, France and Spain, it could take 1 extra week due to customs inspection delays.
- We ship worldwide directly from Lima, Peru. South America.
- Shipping to Peru is Free.
- You will receive a shipping notification when the item is on its way.
- All the items we sell are completely brand new.
- We are determined to resolve any problem immediately. Please give us the opportunity to help you and contact us if a problem occurs or you are dissatisfied with the transaction.
100% Satisfaction Guaranteed.
If you are not satisfied with your purchase, you can return or exchange your item within 7 days from the day that you received it. Only purchased price will be refunded.
To return an item, just send it to our mailing address with a note including the reason of the return. Item must be returned with original tags and in perfect condition.
Please allow 5-7 days from the date we receive your return in order to process your refund/change.